Managed Delivery Teams

Managed Delivery Teams With Shared Accountability

Some goals need more than one specialist. SAI can assemble an agreed team across applications, cloud, data, integration, security, testing and operations, with a delivery lead, transparent backlog and clear acceptance of each increment.

The business problem

The Challenge

Separate contractors may complete assigned tasks while no one owns the whole result. Requirements change, dependencies surface late and the operating team inherits work it did not help design.

How SAI Technologies approaches the work

What SAI Technologies Can Deliver

  1. Define the outcome, workstream boundaries, decision rights, capacity, cadence and acceptance measures in an SOW.

  2. Build a cross-functional team matched to the existing architecture and add expertise as the work changes.

  3. Manage an integrated backlog of delivery, testing, controls, documentation and operational readiness.

  4. Show progress through demos, risk logs, dependency decisions and agreed service or product measures.

  5. Transition completed work into client or SAI-managed operations with runbooks, knowledge and ownership.

Connected process

Shared Accountability for the Outcome

  1. Outcome
  2. Delivery Lead
  3. Applications / Cloud / Data / Integration / Security / Testing / Operations
  4. Integrated Backlog
  5. Accepted Increment
  6. Operational Handoff

Connected delivery

Systems Do Not Exist in Isolation

The team designs for the entire value stream: user experience, application, partner API, data, cloud, security and support. SAI’s delivery lead keeps the handoffs and decisions visible so a feature is accepted in the full environment where it must run.

User Experience
Application
Partner API
Data
Cloud / Security
Support

Illustrative industry use case

A Potential Engagement

A payments fintech wants to expand its merchant onboarding service while supporting current users. SAI could provide a managed delivery team to improve APIs, data checks and release automation, with production support involved in every increment.

A practical first SOW

Managed team launch SOW: define one workstream, scope roles and governance, baseline backlog and dependencies, deliver the first accepted increment, and review capacity and results before the next term.

Move forward with confidence

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