Metric dictionary and decision map
Business Intelligence
Business Intelligence People Can Act On
Give leaders and teams a shared view of performance. SAI turns data into reports and dashboards that answer specific questions, show where the numbers came from and make the next action clear.
The business problem
The Challenge
When departments define the same metric differently, a dashboard can create more debate than clarity. BI works when business owners agree on definitions, the data arrives on time and each view is designed for the decision its audience needs to make.
How SAI Technologies approaches the work
Design From the Decision Backward
Interview the people who use the information and write down the decision, metric owner, refresh needs and action threshold.
Define reusable measures such as revenue, volume, backlog or service level in a shared business model.
Design reports for executive, manager and operational audiences, with detail available where it helps users investigate.
Apply access controls and document definitions, sources and refresh schedules.
Train users, track adoption and retire reports nobody needs.
Connected process
How the Work Connects
- Decision
- Metric Definition
- Semantic Model
- Audience
- Dashboard
- Action
- Adoption
Delivery detail
Example Outputs
Scope and deliverables are confirmed against the client environment, responsibilities, dependencies, and acceptance requirements.
Semantic model and dashboard wireframes
Tested reports and access matrix
User guide and adoption plan
Illustrative delivery story
A Practical View of the Work
A financial services leadership team receives separate spreadsheets for service volume, processing exceptions and customer response time. SAI could align the definitions, build a governed model and create views for executives and team leads.
Measures to agree before work begins
Hours spent compiling recurring reports; time to answer priority questions; report usage; agreement on core metrics; data freshness; action taken after an alert.