Resilience and Recovery
Complete resilience relies on rapid data recovery, SLA-backed hardware maintenance and nationwide facility coverage. SAI Technologies helps map critical datasets, structure DFSMS, deliver 24/7 multi-vendor Break-Fix support through its partner ecosystem, and provide zDRaaS backed by access to more than 200 Mainframe Recovery sites across the United States.
The business problem
Hardware failures, site outages or cyber incidents can halt operations if spare-parts logistics, technicians and recovery procedures are not aligned under one agreed service model.
How SAI Technologies approaches the work
Inventory VSAM, DB2 and flat-file storage alongside physical server and storage assets.
Provide contracted 24/7 multi-vendor Break-Fix maintenance, spare-parts management and technician dispatch under agreed response SLAs through the partner ecosystem.
Use access to more than 200 US Mainframe Recovery sites to support hot-site, warm-site and cold-site recovery options against agreed objectives.
Review DFSMS, HSM, GDPS, SAN and tape-backup configurations.
Deliver cloud-based and secondary-site zDRaaS with RTO and RPO objectives agreed and validated through testing.
Implement approved air-gapped or immutable mainframe data copies for ransomware resilience.
Illustrative industry use case
A healthcare provider requires defined recovery metrics and hardware availability for mainframe records. SAI Technologies reorganizes storage policies, manages multi-vendor hardware SLAs, routes failover through selected US recovery sites and tests the plan against agreed objectives.
A practical first SOW
Map core data structures, audit hardware maintenance and recovery automation, select appropriate US recovery locations, identify gaps and execute a DR validation exercise.
